How To: Change Password

Students and Faculty

If you cannot log into a campus computer (or If you are locked out) and need to change your Infotech password you have several options:

Call ATM Helpdesk : 757-727-5959

Call Computer Center: 757-728-6544

You may also use one of the options below for assistance with Passwords.  These methods are also available outside of Normal Business Hours.  

Reset your password using Password Manager.  Please Note: All Hampton University students must first register in the Password Manager system in order to manage their InfoTech passwords, connect to network based services such as email and remote library access, and to obtain login assistance. You will not be able to utilize Password Manager when you need assistance, unless you have previously registered.

After Hours, send an email message for assistance.  Staff will respond to your message as soon as someone is available to respond.