Contact Us


For non-urgent questions and concerns please email.

We are located on the 5th Floor of the William R. & Norma B. Harvey Library

Academic Technology Mall / Help Desk


The Academic Technology Mall (ATM) provides a unique role as the primary source of IT services and support for students, faculty, staff, and researchers. Services include answering questions about ongoing IT operations, providing assistance to our Hampton community for IT related tasks, and operating and maintaining faculty and student computer labs in the ATM.

Our Services

How To

Change Password

How to Change or Unlock your Password: Students and faculty, if you cannot log into a campus computer (or If you are locked out) and need to change your Infotech


Get Microsoft Office

To get your Free Copy of Microsoft Office Students: Go to the Website: Provide your Student email address Follow instructions to Download your Free Version of Microsoft Office Faculty:


Logging into BlackBoard

Go to this website. Username:  Student IDPassword: INFOTech Password. Your DEFAULT Password is The first initial of your first name, the first initial of your last name plus the last


Password Manager

Use Password Manager to Change or Unlock your Infotech Password. Before using Password Manager, you must setup your account online. You will be asked to create several challenge questions that